Great quick service!! Very professional and honest service. Will call them every time and highly recommend them!
Wonderful Service and Great Prices! Chris came out to check out our heat pump that we were having problems with. He was so helpful and knowledgeable about our heat pump system. Our system is now running better than ever and the house is nice and warm just in time for the holidays. Customer for life!
Great service. Christopher did a wonderful job replacing our furnace. We had him come out to check on our old furnace because it was making some terrible noises. He determined that the fan motor was going bad so we made the decision to replace it. When he removed the fan he further inspected the heat exchanger and found a large crack in it He explained that this was pushing carbon monoxide into the house and based on the age of the unit and the multiple problems beyond the fan that was due to the last person that installed the furnace it would be best to replace. We appreciate the quick turnaround to get us into the schedule and the open communication letting us know that the parts were in and when he would be at the house. Christopher put in a long day with his helper and now we are enjoying warm air again not poisoned with carbon monoxide.
Chris has helped us twice in the span of two years when the A/C condenser has decided to quit working on some of the hottest days of the year. Even when his schedule was likely filled up, if the job sounded like a manageable quick diagnosis and repair, he added our stop to his list that day and provided results fast. He treats you like a valuable asset and explains every component of his process before quoting the job and making short work of it. Regardless of pricing (none of the other HVAC companies showed up two years ago when I called them, so I have nothing to compare them to), the knowledge and respect that Chris has displayed make him my go-to HVAC repair guy. Finding a trustworthy local company is difficult for every discipline (HVAC, plumbing, electric), so Dutch gets five stars in my book!
My rental furnace stopped working after business hours in 30° weather, so I called Heating Cooling Paramedics to service it. The technician came out, and after looking at the furnace he told me we need a new furnace AND A/C unit; also, that it had been kicking out carbon monoxide the whole time my tenant (who is on oxygen) had been living there. In disbelief, due to the fact that I know the property pretty thoroughly inside and out, I called Dutch the following morning. I stayed with the technician while he diagnosed the issue, and three steps into his diagnosis he had not only figured it out but had also performed the repair! Evidently, the flame sensor just needed a cleaning. After he repaired the furnace, he tested the entire home for carbon monoxide and found no emissions whatsoever. DUTCH SAVED MY DAY AND MY BANK ACCOUNT TREMENDOUSLY!!! Hands down, no questions whatsoever, I would recommend this company ANY day!
Chris and his crew are great!! They are very easy to work with and are eager to do a good job. I have dealt with Dutch Heating and Cooling for several years and find their customer service to be extremely good. I recently had them replace my A/C unit. They were very respectful of our home and were most pleasant throughout the entire replacement. I would highly recommend Chris and his employees to anyone!!!!
My first experience w/ Dutch was this past Winter. My heater was not working very well and I assumed they would schedule an appointment, charge me a service call, etc. They did not. What they did do was suggest several things to try and I got through the balance of winter. Fast forward to the Summer of 17 and I have zero air. Remembering my experience I called Dutch again and scheduled an appointment. He arrived on time, examined my heat/Air unit, and showed me what was wrong. I could see for myself it was not in good shape and we agreed on a price quote. Christopher and his apprentice showed up on time for the appointment and worked diligently to remove and replace my entire system. Each time they came into the house they wore shoe booties. They laid out moving blankets covering my floors from the front door to the unit in the basement. When they were done Christoper explained everything in detail. He also explained the excellent warranty that came with it and how to use the new system. It’s been 3 weeks and so far the new system he put in has worked flawlessly. For the 1st time in years, my air actually works and the temp is exactly where I set it. What I liked about Dutch the most is the sincerity you get. They are locally owned and Christopher has decades of A/C experience starting with the military and now with his business, Dutch. Don’t be fooled by all of the other mega-companies and their specials, rebates, and other dangling carrots. Go with Dutch and ensure things are done properly. Thank you.
Highly recommend! We were highly pleased with the next day’s scheduling for the service call to diagnose the issue (which they tried to do over the phone too – super helpful) and then the installation the following day. They went above and beyond to make sure everything was in order before leaving even though the hours were extended past normal quitting time. This was our second experience with Dutch and we will not use anyone else.