My first experience w/ Dutch was this past Winter. My heater was not working very well and I assumed they would schedule an appointment, charge me a service call, etc. They did not. What they did do was suggest several things to try and I got through the balance of winter. Fast forward to Summer of 17 and I have zero air. Remembering my experience I called Dutch again and scheduled an appointment. He arrived on time, examined my heat/Air unit, and showed me what was wrong. I could see for myself it was not in good shape and we agreed on a price quote. Christopher and his apprentice showed up on time for the appointment and worked diligently to remove and replace my entire system. Each time they came into the house they wore shoe booties. They laid out moving blankets covering my floors from the front door to the unit in the basement. When they were done Christoper explained everything in detail. He also explained the excellent warranty that came with it and how to use the new system. Its been 3 weeks and so far the new system he put in has worked flawlessly. For the 1st time in years my air actually works and the temp is exactly where I set it. What I liked about Dutch the most is a sincerity you get. They are locally owned and Christopher has decades of A/C experience starting with the military and now with his business, Dutch. Don't be fooled by all of the other mega companies and their specials, rebates, and other dangling carrots. Go with Dutch and ensure things are done properly. Thank you.
- Nathan McGarity
Excellent and timely service. I called last minute and they were able to squeeze me in and were very courteous and called to update when they would arrive. Christopher was very quick and thorough and replaced my thermostat in under an hour. Will definitely be calling them again, price and service beats Summers 10 to 1!!
- Carol Eakin
Great service. Christopher did a wonderful job replacing our furnace. We had him come out to check on our old furnace because it was making some terrible noises. He determined that the fan motor was going bad so we made the decision to replace it. When he removed the fan he further inspected the heat exchanger and found a large crack in it He explained that this was pushing carbon monoxide into the house and based on the age of the unit and the multiple problems beyond the fan that were due to the last person that installed the furnace it would be best to replace. We appreciate the quick turnaround to get us into the schedule and the open communication letting us know that the parts were in and when he would be at the house. Christopher put in a long day with his helper and now we are enjoying warm air again not poisoned with carbon monoxide.
- Brian Ruschak
I woke up to a 59 degree house this morning! I try to be a handy guy but I had to call Dutch for help trouble shooting. It turned out to be something I could handle and in less than a half an hour I ran for a part and have the heat on! I am a Disabled Veteran and being on a fixed income it meant a lot to me to save this money today. This is the 2nd time their Service Tech helped me, I had a problem last year with the A/C and it turned out simple too! Old Fashioned Customer Service, Honesty, Integrity; that equals TRUST in my book and Dutch Heating & Cooling is who I'm calling always! It won't always be a simple fix but I know Dutch will be there for me and that means a lot, THANKS!!!