Commonly Asked Questions

Commonly Asked Questions

Before reading the following commonly asked questions, please take the time to read these quick tips...

  • The most common repair problem you may find with your heating/cooling system is a clogged air filter.  Check your air filter in accordance to the manufacturer’s instructions before calling a service technician.
  • Keep plants, fences, and other objects at least two feet away from all sides of the air conditioner/heat pump.  The unit needs this space to pull in the surrounding air, and propel it out the top.
  • Keep mulch, dirt, gravel, and other material below the top of the pad that the air conditioner/heat pump sits on.  This allows condensation, rainwater, and snow to drip away.
  • When in doubt about the proper performance of your heating/cooling equipment, do what feels right, have a service technician come out, and give an experienced, educated report on your equipment.

*The knowledge how to perform repairs should be left to a trained professional for safety, health, and efficiency.  DO NOT ATTEMPT cleanings, inspections, adjustments or repairs.

QUESTION / ANSWER SECTION

COMMONLY ASKED QUESTIONS
  • The most common repair problem you may find with your heating/cooling system is a clogged air filter.  Check your air filter in accordance to the manufacturers instructions before calling a service technician.
  • Keep plants, fences, and other objects at least two feet away from all sides of the air conditioner/heat pump.  The unit needs this space to pull in the surrounding air, and propel it out the top.
  • Keep mulch, dirt, gravel, and other material below the top of the pad that the air conditioner/heat pump sits on.  This allows condensation, rainwater, and snow to drip away.
  • When in doubt about the proper performance of your heating/cooling equipment, do what feels right, have a service technician come out, and give an experienced, educated report on your equipment.
*The knowledge how to perform repairs should be left to a trained professional for safety, health, and efficiency.  DO NOT ATTEMPT cleanings, inspections, adjustments or repairs.

Once for the heating season per year.  Once for the cooling season per year.

Check and replace your air filter as necessary.  The cause is typically blocked air flow.

The cause may be improper air flow, but often indicates that the furnace needs a service technician to repair and adjust it.

Not servicing an air conditioner/heat pump/gas furnace/air handler will shorten the maximum number of years it could of been used.  An inspection will discover installation mistakes, unseen melted wires, blocked air flow, and repairs that could be done so that other parts of the unit are not damaged.  The most common maintenance repair seen, is the continued comfort of a heating and cooling system that is still running.

That depends on the size of your air filter or if you have three or more cats or dogs living in the house. If you have three or more pets, we suggest checking the air filter more frequently.

  • ONE INCH FILTERS: CHANGE ONCE A MONTH
  • 4 TO 5 INCH FILTERS: CHANGE EVERY 6-12 MONTHS
  • ELECTRONIC AIR CLEANERS: CLEAN EVERY 1-2 MONTHS
  • ONE INCH ELECTROSTATIC FILTERS: CHANGE FILTERS ONCE A MONTH

Never. The refrigerant is sealed inside copper tubing. Any loss of refrigerant means the system is leaking, and needs to be repaired.

It will typically last 12 to 15 years with little to no problems as long as it is serviced regularly.

If it is not broken then, “No.” If the cost of repair or sum of repairs is hefty then it would be more advantageous to purchase a new unit.

Shut off your furnace, and call a service technician.

Shut off your air conditioner, and call a furnace service Noblesville, IN technician.

No. Call a service technician. Somewhere along the use of your air conditioner, you may have lost up to 50% of its efficiency. This means your equipment is running longer and harder than normal. That equates to a higher electrical bill, and equipment damage.

No. First check your air filter, and replace it, if it is clogged. If the air filter is good, call a service technician. Most likely you will need a thorough cleaning/tune-up. Cold,
humid air is never healthy.

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